Returns & Exchanges
At Footpatrol, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return window for items in their original, unworn condition. Please ensure all tags and original packaging are intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your sneakers or apparel in the original shipping box, ensuring the product box is not taped or damaged directly.
Choose a Return Method
Select your preferred courier through the portal to generate a digital QR code or a printable shipping label for your parcel.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 5-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing